Requests to return material must be made in writing. Written authorization must be secured from the company in the form of a return material authorization. The RMA number must appear on all packages and bills of lading. All requests for return of goods must be made within 30 days from date of shipment and must show either the distributor's purchase order number or the Wellmade invoice number, date and quantities of items by catalog number and shall be subject to the following conditions:

PRODUCTS RETURNED FOR DEFECTS IN MANUFACTURE WILL BE REPLACED WITHOUT CHARGE. PRODUCTS RETURNED DUE TO WELLMADE ERROR IN SHIPMENT WILL BE ACCEPTED AT FULL CREDIT AND WITHOUT CHARGES.

Fixtures and components are Underwriter's Laboratory approved.

All fixtures must be installed, wired and grounded in accordance with the National Electrical Code and other applicable codes. Installer will be responsible for adherence to local building code requirements.

Providing equipment is PROPERLY INSTALLED and is operated under normal conditions and at proper ballast rating(recessed fixtures should not be covered with insulating material), all metal parts and electrical components (except ballasts, see below) are warranted against mechanical and electrical defects for a period of one year from the date of shipment. Our liability is LIMITED to the replacement of defective materials and DOES NOT INCLUDE any charges for labor, materials, etc., without written authorization from Wellmade before any work is done. Wellmade will not accept any cash reimbursement claim without advance written authorization.

All ballasts furnished are U.L. approved from recognized manufactures and are guaranteed by the ballast manufacturer providing the luminaires are properly installed and operated under normal conditions and proper primary voltage is supplied.

Return defective ballasts to your ballast service center for exchange within the warranty period. Ballast manufacturer liability normally extends to ballast replacement only and does not cover the cost of labor, freight etc..

When, as a convenience for the customer, Wellmade factory installs customer's lamps in fixtures, Wellmade will not be responsible for lamp breakage either in shipping or handling.

Every effort is made on the part of Wellmade Products to provide accurate pricing, dimensional and physical description information, etc., in Wellmade literature and price lists. However, as this information is subject to change without notice, Wellmade will not accept the responsibility for loss or damages due to informational errors in our publications. We invite your inquiry concerning up-to-date information.