SITE HELP


HELP TOPICS

Icons and what they mean.

- Clicking on this icon, located at the bottom of the front catalog page, will take you to the photometric section of the table of contents for the current fixture type. From the table of contents you may select the photometric configuration desired.

- Clicking on this icon,  located at the bottom of the front catalog page, will open the current document in Adobe Acrobat Reader 3.0 or higher or save the current cut sheet in a .PDF format, depending on your system settings.

- Click this icon, located at the bottom of each photometric page,  to view or download the photometric files in .IES format. Click here to see how to download and save the .IES file.

- Clicking on this icon, located at the bottom of the page,  will "turn the page" to the previous topic, take you to the front page or back to the index.

- Clicking on this icon, located at the bottom of the page,  will "turn the page" to the next page or take you to the back page of the current cut sheet.


  Frequently asked questions.

(Q) When I print the front page of a cut sheet or a specification sheet, the fixture graphic is missing.
      (A) Your browser has the option for printing the background colors and images turned off.
To correct this problem:
  1. On the Tools menu in Internet Explorer, click Internet Options.
  2. Click the Advanced tab.
  3. Under Printing , set the Print background colors and images check box.

(Q) I want to print the .PDF file that I have downloaded.
      (A) Open the file in Adobe Acrobat Reader. If you do not have Adobe Acrobat Reader you will need to download a
            copy  from Adobe ( www.adobe.com ).

(Q) I want to save the .PDF or .IES file and not view it.
      (A) In Internet Explorer, place the mouse cursor over the appropriate icon and click the right mouse button then select
            Save Target As...

(Q) I do not understand the Series designators. Is there another way to find what I need?
      (A) Yes, Use the visual index (found on the navigation menu) to search for the fixture  visually.
            Click on the thumbnail image of the fixture you want and you are instantly directed to the corresponding
            catalog sheet. 
 

(Q) When I register Winfotocat and try to download the file I get a "Forbidden Access" message and
        the file will not download.
       (A) Chances are you are behind a firewall. Disable your system firewall and try again (or contact your system
             administrator or technician) or contact twayman@wlmd.com and we will send you a copy of the program on a CD.

(Q) When I go to print a spec-sheet or front page the page prints on two sheets.
        (A) Some of the pages contain more information than will fit on an 11" long sheet of paper.  Try using a legal
              (8-1/2" x 14" ) sheet of paper.  Remember to set your printer up for the 14" sheet.

(Q) How can I remove the header and footer information when the sheet is printed?
       (A) To change the options do the following:
              
              1.  On the File menu in Internet Explorer, click Page Setup you will see below window.
              2.   Remove all characters from the Header and Footer Settings (Shown in yellow).
              3.  Click OK then print as usual.

(Q) What is the difference between the "Internet Catalog" pages and the "Specification Sheets"?
        (A) The Internet Catalog pages are static catalog pages that you can view and print.
              Specification Sheets are interactive pages that can be modified and printed.  These sheets
              are useful when used in proposals and as customized sheets. Note: Specification sheets do not
              have a back detail associated with the sheet you will need to go to the Catalog sheet for a copy of
             the back detail.

If you are having additional problems or find errors on our site please contact Todd Wayman at twayman@wlmd.com .

How to use our Online Specification Sheets.



1. Move cursor over to the input line next to the word "TYPE" and enter the fixture type for this specification.
2. In the "ORDERING" box below select the appropriate part number by clicking on the radio button. This part number will appear on the "PART NO" line of the specification box. If you require a special fixture type or the one desired is not listed select "SPECIAL". Once the part number is entered it can be edited.
3. Additional information can be entered on the line next to "OTHER" in the specification box.
4. Select the appropriate voltage by clicking the radio button next to the voltage call out.
5. If the fixture is to have an emergency ballast check the "EMERGENCY" check box.
6. To print click the "SEND TO PRINTER" button on top of the view window or use the browser print function.






 

For best results view using Microsoft Internet Explorer.



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